Pricing
One price. Same for everyone.
No tiers, no seats, no per-study fees. Two numbers is all you need.
Per endpoint
One connected DICOM source. Prorated by the second.
Egress
Bytes delivered to your STOW-RS receiver. Inbound from hospitals is free.
First endpoint
Forever — for evaluation and CI. No credit card required.
What a bill looks like
Solo developer prototyping
40 hospitals and clinics
Always included, at no extra charge
- Inbound traffic from hospitals
- REST API calls included
- Certificate issuance & rotation
- DPA / BAA equivalent (click-to-sign)
- Email support (business hours)
- No minimum commitment — cancel any time
How billing works
Prepaid credit (default)
Top up via card — minimum €20. Endpoint fees and traffic deducted in real time, itemised per deduction.
Auto-recharge
On by default. When the balance drops below your threshold (default €20), Stripe charges a top-up of your chosen amount (default €50).
Grace period
If the balance hits €0, all endpoints keep working for 7 days. Email + dashboard alerts at day 1, 3, and 7.
Unused credit
Fully refundable on account closure, no questions — minus payment-processor fees.
Enterprise (1 000+ endpoints)
Net-30 invoice billing, custom per-unit rates, optional dedicated infrastructure and 99.9% SLA.
Frequently asked questions
What counts as an "endpoint"?
One endpoint is one STOW-RS destination URL — one HTTPS address that receives DICOM data. Each endpoint can have multiple mTLS client certificates (one per sending site or device), so it typically represents a single product deployment rather than a single source.
Is patient data stored by Dicomly?
No. Dicomly is a stateless proxy. DICOM bytes flow from the sender through our infrastructure to your STOW-RS receiver in real time. Nothing is written to disk. No PHI is ever persisted on Dicomly infrastructure.
How does billing work?
The default is prepaid credit: top up via card (minimum €20), and endpoint fees plus egress are deducted in real time. Auto-recharge is on by default so your balance stays funded automatically. Every deduction is itemised in the dashboard and exported as a monthly invoice PDF.
What happens if my balance hits zero?
Your account enters a 7-day grace period. All endpoints continue to accept and forward studies normally during that time. You get email and dashboard alerts at day 1, 3, and 7. After grace, new C-STORE associations return a DIMSE "out of resources" response until the balance is topped up. Endpoints and certificates are never deleted by a billing event.
Do I need a BAA / DPA?
A Data Processing Agreement (BAA-equivalent) is available to every customer — free, click-to-sign, no plan requirement. If your jurisdiction or procurement requires a signed agreement before you can send PHI, you can get one from the console before provisioning your first endpoint.
What happens if my STOW-RS receiver is down?
Dicomly returns a DIMSE error to the sender, which then retries on its own schedule — typically every 5–30 minutes for up to 24 hours. This is the same retry behaviour the sender would see if it were sending directly to an unavailable DICOM server. No data is buffered or queued on Dicomly infrastructure.
Can I try before paying anything?
Yes. The first endpoint is free, forever. No credit card required. You pay only for egress (€0.05/GB) while on the free endpoint. Provision more endpoints whenever you're ready.
Start receiving DICOM today.
Early access. No credit card. First endpoint free.